English 
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French Effective Date: May 1, 2025
Who We Are
Our website address is: https://us.shop.dester.com. We operate an eCommerce platform offering products for purchase in the United States.
Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number
- Account Data: Username, password (encrypted), and preferences
- Order Information: Billing/shipping address, payment method (processed by third-party)
- Device Information: IP address, browser type, operating system
- Comments & Media: When visitors leave comments or upload images, we collect the data provided and any metadata (e.g., location data in images)
- Usage Data: Pages visited, time spent, interactions (via cookies and analytics tools)
How We Use Your Information
We use your data for the following purposes:
- To process and fulfill your orders
- To provide customer service and respond to inquiries
- To personalize your experience on our site
- To detect, prevent, and address fraud or technical issues
- To send order updates, promotions (with your consent), or account notifications
- To comply with legal obligations
Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences and login status
- Analyze site traffic and improve functionality
- Enable third-party tools (e.g., analytics, advertising)
You can manage cookie preferences through your browser settings. Some features may not work properly if cookies are disabled.
Embedded Content & Third-Party Services
Content on this site may include embedded elements (e.g., videos, images, articles) from other websites, which may collect data as if you visited them directly.
We may also share data with trusted third-party services, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and fulfillment partners
- Email marketing platforms
- Analytics providers (e.g., Google Analytics)
Each third party has its own privacy policy and data practices.
User-Generated Content
When you leave a comment or upload media, we collect the information shown in the form, your IP address, and your browser’s user agent string to help with spam detection.
An anonymized hash of your email address may be sent to the Gravatar service. Their privacy policy is here: https://automattic.com/privacy/
How Long We Keep Your Data
We retain your personal information for as long as your account is active or as needed to:
- Fulfill orders and warranties
- Comply with legal obligations
- Resolve disputes and enforce agreements
Comments and their metadata are retained indefinitely unless deleted.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
- Request a portable copy of your data
To exercise these rights, please contact us at: [Insert Contact Email or Contact Form]
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights:
- Know what personal information we collect and how we use it
- Request deletion of your personal information
- Opt out of the sale or sharing of your personal data
We do not sell your personal information to third parties. If this changes, we will provide a “Do Not Sell or Share My Personal Information” link.
To make a request under CCPA, contact us at: [Insert Email or Link]
Children’s Privacy
Our site is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe a child has submitted information, please contact us, and we will delete it promptly.
How We Protect Your Data
We use industry-standard security measures including:
- SSL encryption
- Secure servers and firewalls
- Limited access to personal data by authorized personnel only
However, no method of transmission or storage is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the site implies acceptance of the revised policy.
Contact Us
If you have questions or requests regarding your personal information or this policy, please contact us at:
Email: info.usa@dester.com
Mailing Address: deSter Corporation, 100 Hartsfield Centre Parkway, suite 500. Atlanta, GA 30354.